Sales Associate

Why You Should Join Us:
We at FYidoctors put our patient’s well-being first and feel honoured that people across Canada and the USA trust us with something so valuable. We put health front and centre, and our doctor-led approach has helped us rapidly grow in 12 years from 30 locations to over 350.

We could not have gotten to where we are without our most significant asset, our people, who now number more than 3,000 and serve thousands of valued patients across North America every day. We are committed to FYidoctors being more than just a place to work and strive to maintain a positive and supportive work environment where all our people can thrive and grow.

Join our team at FYidoctors and help us have a meaningful impact on people’s lives while also having fun doing it!

How You’ll Benefit:
A comprehensive total rewards package

Competitive wage and benefits

Rapid and continued growth, ensuring a constantly challenging and rewarding environment

A workplace culture fosters a sense of collaboration

Ongoing training and development opportunities

Why We Need You:
Our Practice Coach is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest Sales Associate.

You will play a critical role within FYidoctors and are crucial to our success by delivering world-class service to our patients. You’ll often be the first point of contact with the public, so you must bring with you your passion for people and your drive to deliver an exceptional customer experience. With your help, we’ll continue to have a positive impact on our current patients’ health and well-being, as well as the patients we haven’t yet met.

This position is a full-time, permanent role working up to 40 hours per week from Monday to Saturday.

What Will You Be Doing?

Educating clients about the best eyewear choices for their lifestyle, ensuring they receive the best in value and quality

Informing patients about advances in corrective eyewear solutions as well as assisting with the selection of frames to suit your client’s aesthetic and performance needs

Interpreting optical prescriptions as written by an optometrist

Performing frame and facial measurements to ensure correct fit and positioning of new eyewear and performing repairs and adjustments to returning patients’

Submitting prescription eyewear requisitions to our manufacturing lab

Arranging and maintaining retail display area

Contributing to store retail sales goals

Communicating with patients face to face, over the phone or by email

Administering pre-testing services such as digital retinal imaging

Manage appointment bookings, prescription printouts as well as billing and payments

What Do You Bring?

At least three years experience in a customer-facing, preferably retail environment

A high level of comfort using technology and computerswith solid proficiency in MS Office Suite

A track record of learning new systems and processes

A professional and approachable manner and a love of meeting and interacting with people

We appreciate your interest in FYidoctors and hope it didn’t take too much time to apply. So, leave the rest to us. An actual human will review your qualifications and let you know if there’s interest in moving forward. If there is, we’ll follow up with more information. If there may not be a fit at this time, you’ll receive a message that we hope isn’t too impersonal. Please don’t feel discouraged. We will have other opportunities!