Receptionist Job at The Workers’ Compensation Board – Edmonton, AB

Job Title:

Job Type:
Temporary Long Term (Fixed Term) / Full time

Job Category:
Millard Support

Job Location:
Edmonton, Alberta


Millard Health – Edmonton, AB

Temporary, Full-Time Position

Millard Health is a customer-focused organization geared towards excellence in disability management and rehabilitation services. We currently have an opening for someone to join our Receptionist Team. We are seeking an individual who is committed to providing excellent customer service, enjoys a fast-paced work environment, is reliable, works independently and enjoys being part of a larger team environment.

The position of Receptionist also entails working the Millard Health Referral Desk. The Referral Desk is responsible for ensuring timely printing and distribution of referrals to Client Services Coordinators.

Your Receptionist responsibilities:
Greets clients, general public, and staff entering Millard Health in a professional friendly manner.

Verifies client’s personal information, emergency contact, and explains or assists with appropriate paperwork upon arrival.

Confirms through the computer system that clients have arrived for services.

Directs clients and visitors to the appropriate areas within Millard Health.

Updates client or assessment information in the appropriate databases.

Answers all external and internal telephone calls and provides general information and direction to clients, staff and the general public.

Creates, triages and distributes referral packages.

Tracks files and orders supplies.

Updates documentation on daily referral volumes.

Provides support to the Admissions/Medical Team. (i.e. filing duties, examination room stocking/ cleaning, mail runs, preparing medical packages etc.).

Completes pre-screening calls and reminder calls for appointments.

Performs data entry and telephone surveys with clients.

Your experience and skills:
High school diploma supplemented with secretarial courses.

Experience in a similar working environment.

Excellent interpersonal and telephone communication skills required.

Excellent customer service and team skills.

Experience with Microsoft Office and Microsoft Outlook.

An equivalent combination of education and experience may be considered.

We offer competitive salaries, a comprehensive benefits package, flexible work schedules and hybrid work opportunities that foster a healthy work-life balance, supportive leadership, and a caring and collaborative work environment.

Salary: Grade 3 Start Rate: $37,560 to Job Rate: $41,712 per annum.

This is a temporary, full-time position for approximately one year with the possibility of extension and/or permanency. Final candidates for this position will be required to undergo a security clearance.

We thank all applicants for their interest; however, only candidates under consideration will be contacted.

Posted Date: May 2, 2022 Closing Date: May 11, 2022

About the Company

Company: The Workers’ Compensation Board –

Company Location:  Edmonton, AB

Estimated Salary:

About The Workers' Compensation Board -