Customer Service Representative Job at Domino’s Pizza | Empire Pizza – Hamilton, ON

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We are happy that you are interested in joining the Domino’s team as a Customer Service Representative (CSR),here is a brief description of some of the responsibilities:

CSRs are primarily responsible for providing exceptional customer service, making great Domino’s Pizza products and maintaining cleanliness of the store. CSR’s at Domino’s work in a team environment making it important for them to be positive and productive team players. Every CSR plays a part in helping the store achieve its goals for customer service, sales growth, operational reviews and cost management.

Other responsibilities may include being a shift leader. Shift leaders are responsible for completing all shift tasks as laid out in the policies, manage other team members, balance finances and inventory and train team members. Shift leaders may be required to attend workshops to further develop their skills.

We expect the standard professionalism from our team members including arriving on time in complete uniform with a positive attitude. There are other duties a CSR may be asked to perform outside of the above description.

Who we are:
Our franchise group (Empire Pizza) operates many Domino’s Pizza locations across Mississauga, Brampton, Hamilton, Orangeville, and Southwest Ontario. We love the communities we are fortunate to be in and this shows itself most obviously in our community involvement right down to the people we employ. We have a wonderful team that consistently achieves great results. We love to break boundaries and be leaders.

Our franchisee, Werner Lomker, has been the reigning World’s Fastest Pizza Maker since 2018 (check out his most recent 2020 win here: https://media.dominos.com/stories/werner-lomker/). We love competing and having fun and this starts right from the top!

We are very interested in growing with our team and providing opportunities for advancement internally. We can proudly say all of our current Assistant Managers and Store Managers joined our team as a CSR or delivery person. Our goal is for all of our team members to continue their journey with us or leave better equipped than they came.

Compensation and Benefits

Starting Wage: $14.50 for full-time team members, minimum wage for part-time team members

Health/Dental: We cover the cost of our single/individual plans for all full-time employees (3-month waiting period applies)

Other perks:
Food Discounts

Fitness Plan Discounts

Access to Management Training

Promotes Internally

Fun and Professional Work Environment

Team events and awards

Domino’s is an equal opportunity employer.


Motivated and driven by success and accomplishments

Time management skills

Thrives under challenging/stressful situations

Team player

Charismatic and high energy personality

Flexible schedule

Strong customer service skills

Serving communities across Southern Ontario.

About the Company

Company: Domino’s Pizza | Empire Pizza –

Company Location:  Hamilton, ON

Estimated Salary:

About Domino's Pizza | Empire Pizza -