Covid-19 Service Associate Jobs in Hamilton, ON at St. Joseph’s Healthcare Hamilton
Title: Covid-19 Service Associate
Company: St. Joseph’s Healthcare Hamilton
Location: Hamilton, ON
Hours of Work:
Time of Day:
Temporary Assignment – approximately 2 months
This position is to help support healthcare staff during the COVID-19 pandemic. The Covid-19 service associate will be responsible for utilizing the screening tools provided to assess eligibility for entrance, including screening for signs and symptoms based on the questions in the screening tool. The Covid-19 service associate will verify eligibility for entrance for all entrance into the hospital whether it be patients, visitors or staff by identification badge, screen for symptoms, and refer individuals for secondary screening if required.
Minimum grade 12 or equivalentVolunteer or formal training in a health care setting a definite asset
Effective interpersonal and courteous communication and problem-solving skills
Ability to work as a member of the health care team and develops good working relationships/partnerships with others in the hospital
Strong customer service experience with demonstrated success in conflict resolution
Strong decision-making skills
Possess the ability to take initiative and work with minimal supervision
Ability to work on feet for extended period of time
Work in fast paced, dynamic environment
Ability to adapt to change
Ability to accept assignment or delegated functions
Ability to set priorities and organize work accordingly
The primary role of the Screener is to greet and screen all staff, physicians, patients, caregivers and visitors who enter the Hospital
Ensure screening areas are clean, presentable and organized
Ensure proper infection control equipment/clothing is worn and distributed
Educate fellow staff, patients and visitors of appropriate PPE
Assist with screening measures such as asking 3 questions on the screening form and taking temperature readings.
Assist staff, patients, visitors visiting the hospital sites directing them to the appropriate area
Support staff with ad hoc requests and/or other duties as assigned
Assist with many services to assist the patient through the hospital to appt etc.
Work closely with a variety healthcare professional staff such as RN’s, admins…etc.
Liaise with patients and visitors assist with their needs
Other duties as assigned
HOURS OF WORK
St. Joseph’s Nursing Vision is to make a difference in the lives of those we care for, our organization, and the future of our community through achievement of excellence in nursing and commitment to a culture of nursing innovation, empowerment, leadership and accountability.