Covid-19 Service Associate Jobs in Hamilton, ON at St. Joseph’s Healthcare Hamilton

Title: Covid-19 Service Associate

Company: St. Joseph’s Healthcare Hamilton

Location: Hamilton, ON

Posting #:


Openings Remaining:


Full/Part Time:

Part Time





Hours of Work:

Rotating Shifts

Time of Day:

Shift Length:

Open Date::


Closing Date::


Temporary Assignment – approximately 2 months

This position is to help support healthcare staff during the COVID-19 pandemic. The Covid-19 service associate will be responsible for utilizing the screening tools provided to assess eligibility for entrance, including screening for signs and symptoms based on the questions in the screening tool. The Covid-19 service associate will verify eligibility for entrance for all entrance into the hospital whether it be patients, visitors or staff by identification badge, screen for symptoms, and refer individuals for secondary screening if required.


Minimum grade 12 or equivalentVolunteer or formal training in a health care setting a definite asset

Effective interpersonal and courteous communication and problem-solving skills

Ability to work as a member of the health care team and develops good working relationships/partnerships with others in the hospital

Strong customer service experience with demonstrated success in conflict resolution

Strong decision-making skills

Possess the ability to take initiative and work with minimal supervision

Ability to work on feet for extended period of time

Work in fast paced, dynamic environment

Ability to adapt to change

Ability to accept assignment or delegated functions

Ability to set priorities and organize work accordingly


The primary role of the Screener is to greet and screen all staff, physicians, patients, caregivers and visitors who enter the Hospital

Ensure screening areas are clean, presentable and organized

Ensure proper infection control equipment/clothing is worn and distributed

Educate fellow staff, patients and visitors of appropriate PPE

Assist with screening measures such as asking 3 questions on the screening form and taking temperature readings.

Assist staff, patients, visitors visiting the hospital sites directing them to the appropriate area

Support staff with ad hoc requests and/or other duties as assigned

Assist with many services to assist the patient through the hospital to appt etc.

Work closely with a variety healthcare professional staff such as RN’s, admins…etc.

Liaise with patients and visitors assist with their needs

Other duties as assigned

Rotating shifts.

St. Joseph’s Nursing Vision is to make a difference in the lives of those we care for, our organization, and the future of our community through achievement of excellence in nursing and commitment to a culture of nursing innovation, empowerment, leadership and accountability.

About St. Joseph's Healthcare Hamilton