Business Analyst Job at The Ottawa Hospital – Ottawa, ON

About The Ottawa Hospital

Inspired by research and driven by compassion!

The Ottawa Hospital (TOH) is one of Canada’s largest learning and research multi-campus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialized care to the Eastern Ontario region.

From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking solutions to the most complex health-care challenges while continually engaging with the community to support our vision for better patient care.

Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.


Days, 8 hour shifts.


As a Business Analyst in the Clinical Systems Department, you will bring practical business knowledge to the organization by supporting system support, enhancement and improvements within a clinical area as it related to the use of the clinical technology solutions in place. the course of your duties, you will be required to:

Collect and analyze business processes and requirements;

Review, recommend and select appropriate system solutions;

Assists in the development and monitoring of systems, structures, and practices in place to meet quality control and quality assurance standards;

Prepare, edit and maintain workflows, processes and procedures and documentation;

Develops communication deliverables in support of business areas and change adoption.

What you will bring

University degree and/or college plus equivalent experience in a relevant discipline;

Minimum of two (2) years progressive experience in Information Systems;

Experience in performing business process analysis and ability to identify areas for business improvement;

Excellent analytical, problem solving, critical thinking and decision making skills;

Excellent oral and written communication skills;

A flexible and adaptable team player that is service and deliverables oriented;

Proficiency in Microsoft Office (Excel, Word, PowerPoint), and Visio;

Ability to facilitate working sessions with user community and obtain agreed to functional/design requirements;

Ability to deliver within scope agreed to functional/design requirements;

Ability to Communicate effectively with clients to identify needs/ foster client ties/ manage client expectations effectively;

Eligible to work in Canada.

You will stand out with:
Experience in developing procedures;

Strong business process modeling and process re-engineering skills;

Experience with implementation of systems in clinical environment;

Proficiency in Project Management methodologies and frameworks

Experience in leading projects in a healthcare environment

Experience with QA testing and validation of functional requirements;

Experience documenting and tracking functional issues;

Proficiency in English and French – oral expression (advanced level) and comprehension (advanced level).

What you can expect from us

The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.

We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.

The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.

Interested? Apply today!

If you are passionate about what you do, motivated by improving the health of the community, excited by leading-edge medical technology, and as committed to excellence, quality and patient safety as we are, we would like to hear from you. Please submit an on-line application for the position you are interested in. We thank all those who apply but only those selected for further consideration will be contacted.

The Ottawa Hospital is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the recruitment process.

About the Company

Company: The Ottawa Hospital –

Company Location:  Ottawa, ON

Estimated Salary:

About The Ottawa Hospital -